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Doxim Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Doxim, Inc. data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Doxim, Inc.
Doxim, Inc. is a leader in customer communications management and engagement technology, serving highly regulated markets such as financial services, utilities, and healthcare.
Founded in 2000, Doxim provides omnichannel communications and payment solutions designed to maximize customer engagement and revenue while reducing costs. With a workforce of over 350 employees, Doxim partners with clients in banking, credit unions, wealth management, consumer finance, healthcare, insurance, utilities, and government sectors to optimize customer communications.
The December 2023 Data Breach
On December 30, 2023, Doxim detected suspicious activity within its network supporting credit union services. This breach resulted in unauthorized access to files containing personal information. The investigation revealed that files were removed from the network, potentially exposing sensitive data.
The types of consumer information exposed include:
- Name of individual
- Address
- Social Security Number
- Financial Information (e.g., account number, credit or debit card number)
The breach was disclosed to the Texas Attorney General's office on December 17, 2024, affecting 18,080 individuals in Texas. Notifications were sent to consumers via U.S. Mail.
Your Rights and Next Steps
If you received a notification from Doxim, it's crucial to understand your rights and the steps you can take to protect yourself. Start by reviewing your credit reports for any unfamiliar activity. You are entitled to one free credit report annually from each of the three major credit reporting agencies.
Consider placing a fraud alert or security freeze on your credit files to prevent unauthorized access. Additionally, Doxim is offering complimentary credit monitoring and identity protection services through Kroll, which you should activate promptly.
You May Be Entitled to Compensation
If your information was compromised in this data breach, you might be eligible for compensation. Lawyers are ready to help you understand your legal options and pursue any claims you may have.
To learn more about your rights and potential compensation, complete the form below to join a lawsuit.
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