WebTPA Data Breach Affects Transamerica Clients' Social Security Numbers

Will Gendron
Editor in Chief
Published
April 24, 2024
Updated
December 26, 2024
WebTPA Data Breach Affects Transamerica Clients' Social Security Numbers
Transamerica
Types of INFORMATION affected
  • Names
    Names
  • Social security numbers
    Social Security Numbers
  • Dates of birth
    Dates of Birth
  • Addresses
    Addresses
  • Government IDs
    Government IDs
  • Medical Information
    Medical Info
  • Financial Info
    Financial Info

The April 2023 Data Breach

On April 18, 2023, Transamerica Life Insurance Company (TLIC) NAIC 86231 experienced a significant data breach where unauthorized access to their systems occurred. The breach was detected and subsequently reported to the California Attorney General's office. The breach primarily involved sensitive personal information.

Information Exposed

  • Name of individual
  • Address
  • Social Security Number Information
  • Health Insurance Information
  • Date of Birth

Transamerica Life Insurance Company's Response

In response to the breach, Transamerica Life Insurance Company has taken several steps to mitigate the impact and prevent future occurrences. The company has engaged with leading third-party cybersecurity experts to enhance their security measures. They have also notified affected individuals and offered complimentary identity monitoring services through Kroll for two years, which includes credit monitoring, fraud consultation, and identity theft restoration services. These services can be activated by following the instructions provided in the notice to consumers.

Steps to Take if You Are Affected

If you believe your information was compromised in this breach, it is crucial to remain vigilant and take action to protect your identity. Here are some steps you can take:

  • Activate the complimentary identity monitoring services offered by Kroll.
  • Regularly review your account statements and credit reports for any unauthorized activity.
  • Consider placing a fraud alert or a security freeze on your credit reports.
  • Report any suspicious activity to your financial institution and law enforcement.

For more detailed guidance on protecting your information, visit the Federal Trade Commission's identity theft website.

About Transamerica Life Insurance Company (TLIC) NAIC 86231

Transamerica Life Insurance Company is part of the broader financial services industry, focusing on helping individuals manage financial risks and providing insurance solutions. They are committed to supporting their clients throughout their financial journey, ensuring they can live their best lives despite the challenges that come their way.

For further details on the breach and Transamerica's response, you can view the official disclosures on the California Attorney General's website and the Texas Attorney General's website.

Remember, taking proactive steps to protect your personal information can significantly reduce the risk of identity theft and its impacts.

Notice Letter

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Affected Entity
Transamerica
Consumers Notification date
Date of Breach
March 6, 2023
Breach Discovered Date
Total People Affected
Information Types Exposed
- Name of individual - Address - Social Security Number Information - Health Insurance Information - Date of Birth - No information types mentioned

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