Interim Healthcare of Lubbock Data Breach Affects 73,000 Texans, Exposing Social Security Numbers

The June 2022 Data Breach

In June of 2022, Falcon Healthcare, Inc. d/b/a Interim Healthcare of Lubbock Texas identified suspicious activity on a limited portion of its computer network. The organization promptly initiated a comprehensive investigation with the help of cybersecurity specialists to ascertain the nature and scope of the activity. It was discovered that between April 29, 2022, and July 3, 2022, an unknown actor accessed and downloaded information related to certain patients. This incident was reported to federal law enforcement and government regulators. After a thorough review and validation of the affected systems and the data contained within, Falcon Healthcare has recently completed an extensive manual review of the records.

Information Exposed

The types of consumer information that were potentially exposed include:

• Name of individual
• Social Security Number
• Driver’s License number
• Financial Information (e.g., account number, credit or debit card number)
• Medical Information
• Health Insurance Information
• Full name, address, date of birth
• Medical details such as diagnosis, lab results, medications, treatment information

Interim Healthcare of Lubbock Texas's Response

Upon discovering the breach, Falcon Healthcare acted swiftly to secure its network and mitigate any potential impact. The organization has enhanced its security measures and administrative controls. Additionally, Falcon Healthcare is offering complimentary credit monitoring and identity restoration services for affected individuals through Equifax for a period of 12 or 24 months. They have also engaged in further training for their staff to prevent future incidents.

Steps to Take if You Are Affected

If you believe you are affected by this data breach, it is crucial to remain vigilant by monitoring your account statements and credit reports for any unauthorized activity. Here are some steps you can take:

1. Enroll in the complimentary credit monitoring service offered by Falcon Healthcare.
2. Place a fraud alert on your credit files, which makes it harder for identity thieves to open accounts in your name.
3. Consider placing a credit freeze on your files, which restricts access to your credit report and helps prevent new accounts from being opened.
4. Report any suspicious activity to your financial institution, healthcare provider, or insurance company.

About Falcon Healthcare, Inc Interim Healthcare of Lubbock Texas

Falcon Healthcare, Inc., operating as Interim Healthcare of Lubbock Texas, is part of a national network providing home care, hospice, and healthcare staffing services. They are committed to delivering high-quality healthcare services and ensuring the security and confidentiality of patient information. For more details, you can visit their official website.

For further information and updates related to this data breach, please refer to the disclosures on the Texas Attorney General's website and the Massachusetts Attorney General's website.